Cookie Policy

Last updated: 30 June 2026

This page explains the cookies and similar technologies used on Troi.io, what they do, and how you can control them. For more information about how we collect and use personal data, please see our Privacy Policy.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function correctly, remember your preferences, and, where permitted, provide information about how visitors use the site.

We use both first-party cookies (set by Troi.io) and third-party cookies (set by trusted service providers such as Google). Some cookies are deleted when you close your browser (session cookies), while others remain on your device for a set period (persistent cookies).

Categories of cookies we use

1. Strictly necessary cookies

These cookies are essential for the website to operate and cannot be switched off. They are usually set in response to actions you take, such as submitting a form or managing your cookie preferences.

We use strictly necessary cookies to:

  • Remember your cookie consent preferences using CookieFaz.
  • Protect our forms and website from spam and automated abuse using Cloudflare Turnstile.
  • Maintain the security and operation of the website.

These cookies do not collect information for advertising purposes and cannot be disabled through our cookie banner.

2. Analytics cookies

Analytics cookies help us understand how visitors use our website so we can improve its performance and content.

We use Google Analytics 4, which collects information such as:

  • pages visited
  • time spent on the site
  • traffic sources
  • general interaction with the website

Google Analytics cookies include _ga and ga*.

Analytics cookies are only set if you choose to accept them through our cookie banner.

Google may process this information on servers outside the UK or EEA. Where this occurs, appropriate safeguards are applied, including participation in recognised international data transfer frameworks where applicable.

You can also opt out by installing the Google Analytics Opt-out Browser Add-on.

3. Functional cookies

Functional cookies help certain website features operate correctly.

We currently use Google Maps on parts of our website. When an embedded map is viewed, Google may set cookies that help the map function correctly, such as remembering display preferences or enabling interactive features.

These cookies are only used where applicable and are not used for advertising purposes.

How to control cookies

When you first visit our website, you can choose whether to accept analytics cookies through our cookie banner.

You can change your preferences at any time using the Cookie Settings link in the website footer.

Most web browsers also allow you to block or delete cookies. Guidance is available from your browser provider, including:

  • Chrome
  • Safari
  • Firefox
  • Edge

Please note that disabling strictly necessary cookies may affect the functionality of parts of the website.