Challenge

How to build a scalable hiring function

Transform fragmented hiring activity into a structured, scalable recruitment engine aligned to business growth.

Efficient, consistent and aligned with business objectives

Creating a high-performing hiring function that can scale with your business is one of the biggest challenges organisations face. Sustainable recruitment depends on strong operational foundations, bringing together the right people, processes, technology, data and governance to deliver consistent hiring outcomes.

Optimised hiring function

Delivery team

Experienced, well-trained recruiters who are closely aligned to hiring goals and company culture

Infrastructure & Tech

ATS implementation & configuration, system integration, automation and real-time hiring visibility

Central operations

Process design, workflow optimisation, reporting and analytics

Strategic support

Workforce planning, hiring manager enablement & training, and establishing escalation pathways

Continuous tracking

Funnel diagnostics, time-to-hire improvements, interview performance insights & process evolution

Challenges of In-House Hiring Teams

Building an internal recruitment function can deliver long-term capability, but it also brings fixed costs, management overhead and reduced flexibility. Common challenges include:

  • Fixed recruitment costs
  • Capacity that doesn’t match hiring demand
  • Time to hire and onboard recruiters
  • Reliance on key individuals
  • Technology and process investment
  • Ongoing management and optimisation

Troi provides the capability of an in-house team, with the flexibility to scale when your hiring needs change.

Case Study

Equals Money

When Equals Money set out on an ambitious growth journey, Troi became the company's embedded talent acquisition team, establishing recruitment processes, partnering with hiring managers, reducing reliance on agencies and creating a scalable hiring capability that could support long-term growth.

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Some questions you may have could be listed here in our FAQS, but if you're interested in any other information, don't hesitate to get in touch with us.

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What do we mean by a scalable hiring function? +

A scalable hiring function is one that can increase or decrease hiring capacity in line with business demand without sacrificing quality, speed or consistency. It is built on structured processes, integrated technology, reliable data and clear decision-making frameworks rather than relying purely on headcount.

How do you scale hiring without increasing headcount? +

Scaling hiring without increasing headcount is achieved by improving efficiency and structure. This includes implementing effective technology, automating workflows, improving data visibility, standardising processes and ensuring recruiters are focused on high-value activity rather than administrative tasks.

What does our embedded talent solution include? +

Troi’s embedded solution includes a fully dedicated talent team, ATS implementation and optimisation, sourcing and employer branding, reporting and analytics, and ongoing optimisation. It combines delivery with infrastructure, process design and strategic support.

What are the risks of expanding an internal talent team? +

Expanding an internal talent team introduces fixed cost, reduces flexibility, and can create capacity mismatches when hiring demand changes. It can also lead to dependency on individuals, gaps in technology and infrastructure, and increased management overhead.

How do you reduce the cost per hire? +

Reducing cost per hire is achieved by improving efficiency, reducing reliance on agencies, increasing direct sourcing capability, and using data to optimise hiring performance. A structured, technology-enabled hiring function typically delivers more consistent outcomes at a lower overall cost.